MGT 300 - Chapter 1

CHAPTER 1 - Business Driven Technology

Information technology is everywhere in business
Business Function = Department


 INFORMATION TECHNOLOGY'S IMPACT ON BUSINESS OPERATIONS


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Common Departments In An Organization
  • Accounting
  • Finance
  • Human Resources
  • Marketing
  • Sales
  • Production Management
  • Operations Management
  • Management Information Systems

   
                                  


~ Organizations typically operate by functional areas or functional silos
 ~ Functional areas are interdependent

INFORMATION TECHNOLOGY BASICS

Information Technology (IT) :
~ A field concerned with the use of technology in managing and processing information
~ Information technology is an important enabler of business success and innovation

Management Information Systems (MIS) :
~ A general name for the business function and academic discipline covering the application of       people, technologies, and procedures to solve business problems
~ MIS is a business function, similar to Accounting, Finance, Operations, and Human Resources

When beginning to learn about information technology it is important to understand : 
  • Data, information, and business intelligence IT resources
  • IT cultures

INFORMATION

Differences between Data, Information and Business Intelligent ?


Data - Raw facts that describe the characteristic of an event

Information - Data converted into a meaningful and useful context

Business Intelligent - Applications and technologies that are used to support decision-making       efforts

DATA, INFORMATION, AND BI

Data in an Excel Spreadsheet


Data turned into information


Information turned into Business Intelligence




IT RESOURCES




  • People use
  • Information technology to work with
  • Information

IT CULTURES

Organizational information cultures include :

Information-Functional Culture - Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager’s input each time a new sales strategy is developed

Information- Sharing Culture - Employees across departments trust each other to use information (especially about problem and failures) to improve performance

Information-Inquiring Culture - Employees across departments search for information to better understand the future and align themselves with current trends and new directions

Information-Discovery Culture - Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages

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